CX Summit Awards
Help us celebrate the top minds in CX! Cast your vote for the leaders driving real change in the industry.
How it works:
1. Browse the nominees
2. Select your winners
3. Submit your vote
Countdown:
CX thought leader of the year
Vote for the expert or influencer whose insights, innovations, and thought leadership
have had the greatest impact on the industry
Jess Cervellon
CEO & Founder
Open Late Collective
Michael Bair
Founder
Bair Consulting
Eli Weiss
VP Retention Advocacy
Yotpo
Kate Bourgoin
Founder
Why We Buy
Kait Stephens
CEO & Co-Founder
Brij
Alexandra Greifeld
Founder
No Best Practices
Jimmy Knight
Founder
Catapult Partners
Leeor Cohen
Founder & CEO
Create CX
Zoe Kahn
Founder & CEO
Inevitable Agency
Andrew Youderian
Founder
eCommerceFuel
Justin Robbins
Founder & Principal Analyst
Metric Sherpa
Nate Brown
Head of Education & Enablement
Metric Sherpa
Adrian Swinscoe
Aspirant Punk
Punk CX
Stacy Sherman
Speaker, Advisor, and Author
Doing CX Right
Annette Franz
Founder & CEO
CX Journey Inc.
Shep Hyken
Customer Experience Expert
Shepard Presentations, LLC
Cherene Aubert
VP of Digital & Ecommerce
ILIA Beauty
Melanie Cummings
VP of Product & Technology
Fabletics
Jeff Toister
Keynote Speaker
Toister Performance Solutions, Inc.
Coming Soon
CX leader of the year
Vote for the CX leader who has transformed customer experience within their company
while driving meaningful change across the industry
Sandy Sloan
Head of CX
ARMRA
Taylor Johnson
Director of CX
Nathan James
Lauren DiBello
Sr. Manager of CX
Veronica Beard
Maritza Mejia
VP Operations
BaubleBar
Bo Dockery
Head of CX
eero
Haley Kiss
Sr. Director of CX
GOOD AMERICAN
Brian Aucoin
Director of Retail Marketing
Goodr
Blake Yakatan
Head of CX
7th Avenue
Troy Scott
Sr. Director of CX
Skims
Jess J
VP of Customer Operations
MoneyLion
Caela Castillo
Director of CX
JAXXON
Daniel Gonçlavez
Head of CX
Daki
Domonique Brown
Director of CX
Liquid I.V.
Caitlin Logan
VP of CX
FabFitFun
Audra Bailey
Head of Customer Care
Natural Cycles
Jessica-Rose Garcia
CXM
OneSkin
Brooke Danesh
Associate Director of Eccomerce
Third Love
Madison Schams
Dir. of Customer Success
Viva Raw
Mark Galvez
CX Manager
Taste Salud
Michael Ludwig
Head of Customer Service
HexClad
Stephanie Daniels
Sr. Director of CX
Blue Apron
Liana Picinich
VP of Customer & Merchant Exp
Goldbelly
Jeannette Miller
VP Ecommerce
David Yurman
Emily Rama
Director of Member Support
Peloton Interactive
Jessica Hsieh
Director of Ecommerce CX
Levi Strauss & Co.
Enoch Owen
VP of CX
Blendjet
Cate Marques
CXO
Terra Kaffe
Ashley Harris
CX Manager
Caraway
Check out the CX Summit
Wednesday, April 30, 2025 | 12 PM - 2:30 PM ET | Virtual Event
Join us at CX Summit
Wednesday, April 30, 2025 | 12:00 - 2:30 PM ET | Virtual Event